The Chimes Guest House

Terms and Conditions of stay

Cancellations:
In the event of needing to make a cancellation:

There is no cancellation charge for bookings cancelled 4 weeks or more in advance of your arrival date.
For bookings cancelled in the period 1-4 weeks prior to arrival date, the cancellation charge will be 50% of the booking value.
In the event of a no show or a cancellation with less than 1 weeks notice prior to the date of arrival, 100% of the booking value will be charged.

Please note that if we are able to re-let your room, no cancellation charge will be made.

Double booking:
Please note that we try to maintain accurate room availability information for our on-line booking service. However, in the event that the accommodation booked has already been offered to another guest through direct contact with us, we reserve the right to cancel your booking within 24 hours of it being made.

Check in:
Standard check in is from 3pm and no later than 8pm. For arrivals outside these time arrangements can be put in place, please telephone in advance of your stay.

Check out:
Check out is by 10:30am Monday to Friday and 11:00am on Saturdays and Sundays; an extended check out may be available by prior arrangement.

Smoking:
Please note that The Chimes Guest House is non-smoking throughout.

Pets:
We do not allow for pets to stay at The Chimes Guest House.